:root {
  --ncf-navy-700: #2c4c7c;
  --ncf-blue-600: #3772a5;
  --ncf-blue-100: #eaf1f8;
  --ncf-blue-200: #c8dcec;
  --ncf-ink-900: #231f20;
  --ncf-ink-600: #5a6b7d;
  --ncf-ink-400: #56697c;
  --ncf-line: #dbe2e9;
  --ncf-surface: #fff;
  --ncf-page: #f4f6f8;
  --ncf-success: #4f7a22;
  --ncf-success-bg: #eef5e6;
  --ncf-success-border: #bfe3cc;
  --ncf-warning: #8a6100;
  --ncf-warning-bg: #fdf3d7;
  --ncf-warning-border: #ecd9a0;
  --ncf-danger: #be4528;
  --ncf-danger-bg: #fbede9;
  --ncf-danger-border: #f2c4c0;
  --ncf-focus: #0b6fa4;
  --ncf-font: "Montserrat", "Segoe UI", system-ui, sans-serif;
}

* { box-sizing: border-box; }

body.ncf-app {
  min-height: 100vh;
  margin: 0;
  background: var(--ncf-page);
  color: var(--ncf-ink-900);
  font: 400 14px/1.5 var(--ncf-font);
}

body.ncf-app.is-loading { cursor: wait; }

.loading-overlay {
  position: fixed;
  z-index: 1000;
  inset: 0;
  display: grid;
  place-items: center;
  padding: 20px;
  background: rgb(35 31 32 / 32%);
  backdrop-filter: blur(2px);
}

.loading-overlay[hidden] { display: none; }

.loading-panel {
  min-width: min(280px, 100%);
  padding: 22px 28px;
  display: grid;
  justify-items: center;
  gap: 12px;
  border: 1px solid var(--ncf-blue-200);
  border-radius: 12px;
  background: var(--ncf-surface);
  box-shadow: 0 14px 40px rgb(35 31 32 / 22%);
  color: var(--ncf-navy-700);
  text-align: center;
}

.loading-panel p { margin: 0; font-weight: 700; }

.loading-spinner {
  width: 34px;
  height: 34px;
  border: 4px solid var(--ncf-blue-200);
  border-top-color: var(--ncf-blue-600);
  border-radius: 50%;
  animation: loading-spin 0.8s linear infinite;
}

@keyframes loading-spin { to { transform: rotate(360deg); } }

@media (prefers-reduced-motion: reduce) {
  .loading-spinner { animation: none; border-top-color: var(--ncf-navy-700); }
}

.ncf-app :focus-visible {
  outline: 3px solid var(--ncf-focus);
  outline-offset: 2px;
}

.skip-link {
  position: fixed;
  z-index: 10;
  top: 8px;
  left: 8px;
  padding: 8px 12px;
  transform: translateY(-150%);
  border-radius: 6px;
  background: var(--ncf-navy-700);
  color: #fff;
}

.skip-link:focus { transform: translateY(0); }

.ncf-header {
  min-height: 62px;
  padding: 10px 26px;
  display: flex;
  align-items: center;
  gap: 14px;
  background: var(--ncf-surface);
  border-bottom: 3px solid var(--ncf-navy-700);
}

.brand-text {
  color: var(--ncf-navy-700);
  font-size: 18px;
  font-weight: 800;
  letter-spacing: 0.4px;
}

.ncf-header__title { color: var(--ncf-ink-600); font-size: 13px; }

.ncf-header__identity {
  margin-left: auto;
  display: grid;
  text-align: right;
  font-size: 11px;
}

.ncf-header__identity span { color: var(--ncf-ink-600); }
.ncf-header__signout, .ncf-header__signout:visited { color: #fff; }

.ncf-shell {
  width: min(100%, 1290px);
  margin-inline: auto;
  padding: 26px 26px 50px;
}

.page-heading {
  margin-bottom: 20px;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
}

.page-heading h1 { margin: 0; color: var(--ncf-navy-700); font-size: 28px; line-height: 1.2; }
.page-heading p:not(.eyebrow) { max-width: 760px; margin: 7px 0 0; color: var(--ncf-ink-600); }
.eyebrow { margin: 0 0 4px; color: var(--ncf-blue-600); font-size: 11px; font-weight: 700; letter-spacing: 0.8px; text-transform: uppercase; }
.page-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 9px; }

.ncf-context {
  margin-bottom: 13px;
  padding: 13px 16px;
  display: flex;
  align-items: end;
  gap: 12px;
  background: var(--ncf-blue-100);
  border: 1px solid var(--ncf-blue-200);
  border-radius: 10px;
}

.queue-filter { display: flex; align-items: end; gap: 9px; }
.queue-filter > div { min-width: 230px; }
.queue-count { margin-left: auto; display: grid; color: var(--ncf-ink-600); font-size: 11px; text-align: right; }
.queue-count strong { color: var(--ncf-navy-700); font-size: 25px; line-height: 1; }

.ncf-card {
  margin-bottom: 13px;
  padding: 14px 17px;
  background: var(--ncf-surface);
  border: 1px solid var(--ncf-line);
  border-radius: 10px;
}

.ncf-section-title { margin: 0; color: var(--ncf-ink-600); font-size: 12px; font-weight: 700; letter-spacing: 0.8px; text-transform: uppercase; }
.section-heading-row { margin-bottom: 10px; display: flex; justify-content: space-between; gap: 12px; }
.result-range { color: var(--ncf-ink-400); font-size: 11px; }

.ncf-label { display: block; margin-bottom: 5px; color: var(--ncf-ink-400); font-size: 10px; font-weight: 600; letter-spacing: 0.6px; text-transform: uppercase; }
.ncf-control { width: 100%; min-height: 36px; padding: 6px 9px; border: 1px solid var(--ncf-line); border-radius: 7px; background: #fff; color: var(--ncf-ink-900); font: inherit; }

.ncf-btn {
  min-height: 36px;
  padding: 7px 12px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--ncf-line);
  border-radius: 7px;
  background: #fff;
  color: var(--ncf-ink-600);
  cursor: pointer;
  font: 600 12px/1.4 var(--ncf-font);
  text-decoration: none;
  white-space: nowrap;
}

.ncf-btn:hover { border-color: var(--ncf-blue-600); color: var(--ncf-blue-600); }
.ncf-btn--primary { border-color: var(--ncf-blue-600); background: var(--ncf-blue-600); color: #fff; }
.ncf-btn--primary:hover { border-color: var(--ncf-navy-700); background: var(--ncf-navy-700); color: #fff; }
.ncf-btn:disabled { border-color: var(--ncf-line); background: #f1f3f5; color: var(--ncf-ink-400); cursor: not-allowed; opacity: 0.8; }

.ncf-alert { margin-bottom: 13px; padding: 11px 13px; border: 1px solid; border-radius: 8px; font-size: 12px; }
.ncf-alert--warning { border-color: var(--ncf-warning-border); background: var(--ncf-warning-bg); color: var(--ncf-warning); }
.ncf-alert--danger { border-color: var(--ncf-danger-border); background: var(--ncf-danger-bg); color: var(--ncf-danger); }
.ncf-alert--success { border-color: var(--ncf-success-border); background: var(--ncf-success-bg); color: var(--ncf-success); }

.ncf-status { display: inline-flex; padding: 2px 8px; border: 1px solid; border-radius: 999px; font-size: 10px; font-weight: 700; letter-spacing: 0.3px; text-transform: uppercase; white-space: nowrap; }
.ncf-status--neutral { border-color: var(--ncf-line); background: var(--ncf-page); color: var(--ncf-ink-600); }
.ncf-status--success { border-color: var(--ncf-success-border); background: var(--ncf-success-bg); color: var(--ncf-success); }
.ncf-status--warning { border-color: var(--ncf-warning-border); background: var(--ncf-warning-bg); color: var(--ncf-warning); }

.ncf-table-wrap { max-width: 100%; overflow-x: auto; }
.ncf-table { width: 100%; border-collapse: collapse; }
.ncf-table th { padding: 7px 6px; color: var(--ncf-ink-600); border-bottom: 2px solid var(--ncf-line); font-size: 10px; font-weight: 700; letter-spacing: 0.4px; text-align: left; text-transform: uppercase; white-space: nowrap; }
.ncf-table td { padding: 10px 6px; border-bottom: 1px solid var(--ncf-line); vertical-align: middle; }
.ncf-table tbody tr:hover { background: #fbfcfd; }
.cell-detail { display: block; max-width: 330px; color: var(--ncf-ink-600); font-size: 11px; }
.action-cell { text-align: right; }

.pagination { padding-top: 14px; display: flex; align-items: center; justify-content: center; gap: 13px; color: var(--ncf-ink-600); font-size: 12px; }
.empty-state { padding: 42px 20px; text-align: center; }
.empty-state h3 { margin: 0 0 5px; color: var(--ncf-navy-700); }
.empty-state p { margin: 0; color: var(--ncf-ink-600); }

.breadcrumb { margin-bottom: 16px; display: flex; gap: 8px; color: var(--ncf-ink-600); font-size: 12px; }
.breadcrumb a { color: var(--ncf-blue-600); }
.detail-grid { margin: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 20px; }
.detail-grid div { min-width: 0; }
.detail-grid dt { margin-bottom: 4px; color: var(--ncf-ink-400); font-size: 10px; font-weight: 600; letter-spacing: 0.6px; text-transform: uppercase; }
.detail-grid dd { margin: 0; overflow-wrap: anywhere; }
.ncf-card--muted { background: #f8fafc; }
.login-layout { min-height: calc(100vh - 165px); display: grid; place-items: center; }
.login-card { width: min(100%, 540px); padding: 34px; text-align: center; }
.login-card h1 { margin: 0 0 12px; color: var(--ncf-navy-700); font-size: 28px; line-height: 1.2; }
.login-card > p:not(.eyebrow) { margin: 0 auto 22px; color: var(--ncf-ink-600); }
.login-card .ncf-alert { margin: 0 0 20px; text-align: left; }
.login-button { min-width: min(100%, 250px); min-height: 44px; }
.login-card .login-help { margin: 18px auto 0; max-width: 430px; }
.auth-complete { margin-inline: auto; }
.preserve-lines { margin: 0; white-space: pre-wrap; overflow-wrap: anywhere; }
.section-help { margin: 5px 0 14px; color: var(--ncf-ink-600); font-size: 12px; }
.form-grid { display: grid; gap: 16px 20px; }
.form-grid--two { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.source-contact-picker { max-width: 620px; margin-bottom: 16px; }
.wording-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px 20px; }
.field-group { min-width: 0; }
.ncf-help { margin-top: 4px; color: var(--ncf-ink-400); font-size: 10.5px; }
.field-error { margin-top: 4px; color: var(--ncf-danger); font-size: 11px; font-weight: 600; }
.field-error:empty { display: none; }
.field-error + .field-error { margin-top: 2px; }
textarea.ncf-control { min-height: 120px; resize: vertical; }
.form-error-summary h2 { margin: 0 0 5px; color: inherit; font-size: 15px; }
.form-error-summary p { margin: 0 0 7px; }
.form-error-summary ul { margin: 0; padding-left: 20px; }
.form-error-summary a { color: inherit; font-weight: 700; }
.form-actions { padding: 4px 0 20px; display: flex; flex-wrap: wrap; align-items: center; justify-content: flex-end; gap: 9px; }
.action-guidance { max-width: 285px; color: var(--ncf-ink-600); font-size: 11px; }
.assignment-list { display: grid; gap: 9px; counter-reset: assignment-row; }
.assignment-row { padding: 11px; display: grid; grid-template-columns: minmax(230px, 1fr) minmax(260px, 1.35fr) auto; align-items: end; gap: 12px; border: 1px solid var(--ncf-line); border-radius: 8px; background: #fbfcfd; counter-increment: assignment-row; }
.assignment-row::before { content: counter(assignment-row); align-self: center; color: var(--ncf-ink-400); font-size: 11px; font-weight: 700; }
.assignment-row { grid-template-columns: 24px minmax(230px, 1fr) minmax(260px, 1.35fr) auto; }
.assignment-remove { min-height: 36px; display: inline-flex; align-items: center; gap: 6px; color: var(--ncf-ink-600); font-size: 11px; white-space: nowrap; }
.assignment-empty-state { padding-block: 25px; }
.next-step-card { display: flex; align-items: center; justify-content: space-between; gap: 20px; }
.next-step-card h2 { margin: 0 0 4px; color: var(--ncf-navy-700); font-size: 18px; }
.next-step-card p { margin: 0; color: var(--ncf-ink-600); }
.sr-only { position: absolute; top: 0; left: 0; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); clip-path: inset(50%); white-space: nowrap; border: 0; }

@media (max-width: 760px) {
  .ncf-header { padding-inline: 16px; flex-wrap: wrap; }
  .ncf-header__identity { width: auto; margin-left: auto; text-align: right; }
  .ncf-shell { padding-inline: 16px; }
  .ncf-context, .queue-filter { align-items: stretch; flex-direction: column; }
  .queue-filter > div { min-width: 0; }
  .queue-count { margin-left: 0; text-align: left; }
  .detail-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .form-grid--two { grid-template-columns: 1fr; }
  .wording-grid { grid-template-columns: 1fr; }
  .assignment-row { grid-template-columns: 24px 1fr; }
  .assignment-row .field-group, .assignment-row .assignment-remove { grid-column: 2; }
}

@media (max-width: 560px) {
  .page-heading, .next-step-card { flex-direction: column; }
  .page-actions { width: 100%; justify-content: stretch; }
  .page-actions > .ncf-btn { flex: 1; }
  .assignment-heading-row { flex-direction: column; align-items: stretch; }
  .assignment-heading-row > .ncf-btn { width: 100%; }
  .page-heading h1 { font-size: 23px; }
  .detail-grid { grid-template-columns: 1fr; }
  .ncf-btn { min-height: 40px; }
}

.filter-grid {
  align-items: end;
  display: grid;
  gap: 1rem;
  grid-template-columns: minmax(14rem, 2fr) minmax(10rem, 1fr) minmax(12rem, 1fr) auto;
}

.filter-actions {
  display: flex;
  gap: .5rem;
}

@media (max-width: 860px) {
  .filter-grid {
    grid-template-columns: 1fr;
  }

}